Warranty Policy
| Sub-category | Return Window |
Exchange Window |
Warranty Period |
Notes |
|---|---|---|---|---|
| 40G/100G Transceivers | 14 days | 90 days | 3 years | The return and exchange service is based on the quality of the product itself. Returns and exchanges caused by the customer's own reasons will not be accepted. |
| 25G Transceivers | 14 days | 90 days | 3 years | The return and exchange service is based on the quality of the product itself. Returns and exchanges caused by the customer's own reasons will not be accepted. |
| 1G/10G SFP Transceivers | 14 days | 90 days | 3 years | The return and exchange service is based on the quality of the product itself. Returns and exchanges caused by the customer's own reasons will not be accepted. |
| DACs | 30 days | 90 days | 3 years | The return and exchange service is based on the quality of the product itself. Returns and exchanges caused by the customer's own reasons will not be accepted. |
| AOCs | 30 days | 90 days | 3 years | The return and exchange service is based on the quality of the product itself. Returns and exchanges caused by the customer's own reasons will not be accepted. |
| Industrial Transceivers | 30 days | 90 days | 3 years | The return and exchange service is based on the quality of the product itself. Returns and exchanges caused by the customer's own reasons will not be accepted. |