Ecloudlight Shipping & Delivery Policy

Ecloudlight delivers global and uses the best carriers (DHL, FedEx to make sure order is delivered on time. Orders placed by 14:30 PM (GMT+08:00) with in-stock items in the Asia warehouse will be shipped within 24 hours on working days. 

Warehouse Location

3th Floor, Block 3-B, Chang Fu Park

CaiDian District, Wuhan, China

 

Warehouse Working Hours

8:30am - 5:30 PM (GMT+08:00) | Mon - Fri

 

Free Shipping on Orders over US$ 199

Any product with a "Free Shipping" label under inventory information on the product page is committed to a free shipping policy. An order for optical transceivers with order amounts reaching $199 will enjoy free shipping service. 

Product pages that are not marked "Free Shipping"  are not eligible for free shipping at $199. Currently ineligible products are only DAC and AOC categories.

Free Shipping Product List

100G/400G Transceivers

25/40G Transceivers

10G/16G Transceivers

1G Transceivers

Free Shipping Country List

United States

Canada

Note: Ecloudlight offers DHL EXPRESS to ship orders qualified for Free Shipping.

Fast 2 -3 Days Delivery on Orders over US$ 399.00

It takes 0 - 2 business days to process your order and the estimated shipping speed is based on your total order amount.

Order Amount	Default Free Shipping Method	avg. Shipping Speed
≧ US$ 399	DHL	2~3 business days
≧ US$ 199	4PX	5~8 business days

 

Order cutoff time: 13:00 PM (GMT+08:00)

 Note: If you need to send the designated courier, please contact customer service.

Contact Us

Still have questions about our Shipping & Delivery policy? Choose one option to contact us.

• Message via Live Chat
• Contact by submitting a Form
• Email via sales@ecloudlight.com